Terms & Conditions


In the terms and conditions of sale set out below, Love2Race is referred to as the “Company”.  The “Purchaser” is the person, firm or company to whom the quotation is addressed or by and on behalf of whom the order is placed. 

‘Stock Items’ refers to plain stock items with no personalisation, ‘Customised items’ refers to plain stock items that are personalised for the Purchaser, and ‘Bespoke items’ refers to unique design items that are made to order specifically for the Purchaser. 

Once the Purchaser’s order has been ‘Checked & agreed’ in writing by the Purchaser, it is deemed to be ‘APPROVED’.  Once an order is APPROVED, the contract between the Company and the Purchaser will have been formed and the Purchaser is obliged to accept delivery, pay the agreed price and adhere to the payment terms of the order.  The Company is unable to make changes to an APPROVED order. 

All designs and logos represented on a Company product visual are for guidance only and are not to scale unless measurements have been added. 

All risk in relation to the goods passes to the Purchaser upon delivery but the title to the goods remains vested in the Company until all sums owed by the Purchaser have been paid in full. 

If no credit account is active, then all orders below £1,000 will require 100% payment upfront with the order approval.  All orders above £1,000 will require 50% payment upfront with the order approval and the 50% balance payment prior to goods being dispatched.  It is recommended that full and final payments are made in good time prior to the arrival/completion of goods to avoid the Company having to hold goods pending funds clearance. 

Whilst every effort will be made to deliver orders to the advised target date, this is a target and due to seasonal trends and the variables inherent in custom manufacturing this can be extended at any time even after an order has been approved.  Any dates quoted for delivery are approximate only, and do not form part of the contract under the Sales of Goods Act 1979.  Whilst every endeavour will be made to achieve the target delivery date, the Company does not accept any legal or financial consequences from the delivery date being extended or reduced. 

The Company shall, under no circumstances whatever be liable to the Purchaser whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Purchaser’s order. 

The Company shall be not liable for any failure or delay in performing the Companies obligations under these terms to the extent that such failure or delay is caused by an event beyond the Companies reasonable control. 

The Company reserve the right to split the supply of the ordered goods into more than one delivery. 

Bespoke garments are “made to order” customised to the Customer’s specification and if the Company personalise stock garments they are deemed to be customised also.  As covered in the Sale of Goods Act 1979 goods that are deemed “personalised” or “custom-made” are exempt from the Company having to offer a refund under the Purchasers Statutory Rights or Distance Selling Regulations. 

If the Company has failed to comply with the Purchaser’s confirmed order instructions or the product is faulty the Company will happily exchange the product within a reasonable time scale. 

Notification of an issue/fault/shortfall with an order must be made in writing to the Company within 7 days of delivery.  The goods must be returned in unused condition in their original packaging and the cost of any loss, damage or reduction in value of the goods will be borne by the Purchaser. 

By confirming the Purchaser’s order you undertake to the Company that the Purchaser has the right or full permission for any logos which are contained in the Purchaser’s order specification.  The Company shall in no way be liable to any third party for the Purchaser’s unauthorised use of such logos or imagery and the Purchaser hereby fully indemnify the Company against any such claim. 

Requests for refunds or returns on non-personalised stock garments purchased from the Company must be made within 30 days of receipt.  All items must be returned “as sold”; in a resalable condition, in their original packaging, swing tags and tickets attached and unused.  The Company reserve the right to deduct from any refund paid to the Purchaser the reduction in value of the goods.  The Company will be unable to refund or replace any items that do not meet the above requirements.  The Company also regret that delivery charges cannot be refunded for returned items (unless returned due to a fault with the product) and an additional delivery charge is applicable to any item sent in exchange (unless sent due to a fault with the product). 

These terms and all contracts between the parties shall be governed by English Law and The Purchaser agrees to submit to the exclusive jurisdiction of the courts of England and Wales. 

If at any time you are dissatisfied with your Love2Race experience please contact us on 03333 442 178 or email on info@love2race.com